Shipping

At Bedding Heritage, we aim to make your shopping experience as smooth and enjoyable as possible. This page outlines our general shipping process and what you can expect when placing an order with us. We are committed to handling every order with care, ensuring that your Bedding Heritage items arrive in perfect condition and ready to be enjoyed.

Order Processing

All orders placed through beddingheritage.com are processed after checkout confirmation. Once your order has been successfully placed, it enters our fulfillment system where it is carefully prepared for dispatch. During this stage, items are inspected, packed securely, and labeled to ensure safe transit.

Orders are processed on business days, excluding public holidays. Please ensure that all order details, including product selections and delivery information, are correct at the time of checkout, as changes may not be possible once processing has begun.

Shipping Destinations

Bedding Heritage ships to a wide range of destinations. Availability of shipping services may vary depending on location, and we continuously work to expand our reach so more customers can enjoy our products. If an item is unavailable for delivery to your region, this will be indicated during checkout.

All shipments are handled by trusted delivery partners selected for their reliability and care. Once your order leaves our facility, responsibility for transit is managed by the carrier, and delivery is subject to their operational conditions.

Order Tracking

When your order has been dispatched, tracking information may be made available to help you follow its journey. Tracking updates are provided by the carrier and may take some time to appear after dispatch. Please note that tracking availability can vary depending on destination and shipping method.

Split Shipments

In some cases, orders containing multiple items may be shipped in separate parcels. This can occur when products are stored in different locations or require different handling methods. If your order is split into multiple shipments, each parcel will be packaged and sent with the same level of care.

Customs and Duties

For international orders, customs procedures may apply depending on the destination country. Any applicable duties, taxes, or import requirements are determined by local authorities and are the responsibility of the recipient. Bedding Heritage has no control over these processes and cannot predict how long customs clearance may take.

Delivery Issues

If a parcel is delayed, held, or redirected during transit, this is typically due to carrier operations or local delivery conditions. We recommend monitoring tracking updates and ensuring that delivery information provided at checkout is accurate and complete to avoid complications.

Bedding Heritage is not responsible for delays caused by factors outside our control, including but not limited to customs inspections, weather conditions, or carrier disruptions.

Undeliverable or Returned Parcels

If a shipment is returned to us due to incomplete or incorrect delivery information, or because it could not be successfully delivered, the order may need to be reviewed before any further action can be taken. Ensuring accurate delivery details at checkout helps prevent unnecessary delays or returns.

Our Commitment

We take great pride in delivering thoughtfully made bedding to our customers. Every order is prepared with attention to detail, reflecting our commitment to quality and care. While delivery logistics involve multiple partners, our goal is always to provide a reliable and transparent shipping experience.

For more information about our products and brand philosophy, please visit beddingheritage.com.